Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-377
124-319 DC132 08
At least one of the Product Type For SWKey that is stored in 3 locations is different.
Applicable Fault Code
• 124-319: At least one of the Product Type for SWKey at the 3 locations is different. All Product
Type for SWKey Mismatch. (Contents corrupted. The PWB was replaced.)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• MCU PWB, PL 12.1.15
• Image Processor PWB, PL 12.4.1
Troubleshooting Procedure
Step Actions and Questions
1. Perform DC131 NVM Read/ Write on page 2-45.
2. Compare the following 3 values:
• DC131 [700-606]
• DC131 [700-607]
• DC131 [700-608]
3. Compare the 3 data. If all 3 are different, replace the MCU PWB (REP 12.4 MCU PWB on page 4-206).
4. If the problem persists, replace the I/P PWB (REP 12.17 Image Processor (I/P) PWB on page 4-228).
5. If 2 among the 3 are matched, perform DC132 Machine Serial Number Settings on page 2-47 to
match all 3 values.
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