Xerox Phaser 7100

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-376
124-316 DC132 03/ 124-318 DC132 07
Product a/f Model identification data or Product Type for SW Key error has occurred due to one of the
following problems.
• Although the Product a/f Model identification data that is stored in the 3 locations are matched,
their values are not set (0).
• Although the Product Type For SWKey that is stored in the 3 locations are matched, their values
are not set (0).
Applicable Fault Codes
• 124-316: The Product a/f Model was not set at all 3 locations. Product Model fails. (Contents
corrupted. The PWB was replaced.)
• 124-318: The Product Type For SWKey was not set at all 3 locations. Product Type For SWKey fails.
(Contents corrupted. The PWB was replaced.)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• MCU PWB, PL 12.1.15
• Image Processor PWB, PL 12.4.1
Troubleshooting Procedure
Step Actions and Questions
1. Replace the MCU PWB (REP 12.4 MCU PWB on page 4-206).
2. If the problem persists, replace the I/P PWB (REP 12.17 Image Processor (I/P) PWB on page 4-228).