Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-158
CA Message Receiver Timeout
Timeout has occurred because there was no response when waiting for JRM and UI decision after
receiving a message from the CA server.
Applicable Fault Code
• 018-503: CA Authentication Server Timeout
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
CA Session ID Mismatch
During communication with the CA server for authentication, the CA server Session ID and the device
Session ID do not match. (Communication error, device internal error, or incorrect codes)
Applicable Fault Code
• 018-504: CA Authentication Session ID Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Check the properties information of the specified user and check whether the workstations that can
log in to the server are limited.
Troubleshooting Procedure
Step Actions and Questions
1. Perform the authentication operation again.

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm