Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-163
Couldn't Resolve Host Name
Failed to resolve the address of the server name. libcURL returned
‘CURLE_COULDNT_RESOLVE_HOST’
Applicable Fault Code
• 021-503: Server Address Resolution Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Check the following:
• Check the connection of the LAN cable.
• Check the DNS server address settings.
• Check the default gateway settings.
• Check the subnet mask settings.
• Check the EP server URL settings. (Chain-Link (920-003))
2. If the problem persists after checking the above settings, there may be a network failure or DNS
server failure. Contact the client's Network Administrator.
To Next Page
Loading...
