Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-115
Backup Restore Error
When performing backup, there is no backup storage destination. When performing restore or deletion
of backup files, there are no backup files.
Applicable Fault Code
• 016-565: Backup Restore Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. For USB backup, check that the USB Memory is properly installed. If the problem persists, use a PC to
check the USB memory for a “backup” directory. If it is not there, create it.
When performing restore or deletion of backup files from the USB backup file, check that the USB
Memory is properly installed.