Xerox Phaser 7100 Service Manual

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-463
Operating System and Application Problems
Verify Settings
1. Verify the settings on the Configuration page.
–TCP/IP v4: Enabled
– IP Address: xxx.xxx.xxx.xxx
– Subnet Mask: 255.xxx.xxx.xxx
– Router/Gateway: xxx.xxx.xxx.xxx
– Automatic Addressing: DHCP or Disabled
– DHCP Server: xxx.xxx.xxx.xxx
– Self Assigned Address State: Enabled or Disabled
– Self Assigned Address: xxx.xxx.xxx.xxx
– LPR/LPD: Enabled or Disabled
–Port Number: 515
2. Ping the printer (from a PC):
a. Open a Windows command prompt.
b. Type ‘ping printer IP’s’ address.
c. Verify that there is communication between the printer and the computer.
3. Verify that the client is logged on to the network and printing to the correct print queue. The user
should also have access to the printer queue.

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm