Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-343
116-357 PostScript Error/ 116-359 PLW Soft Fail
Software processing error has occurred and it is unable to continue with the subsequent processes.
Applicable Fault Codes
• 116-357: PS Fatal System Error
• 116-359: A PLW Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
116-360 SMB Soft Fail
A problem has occurred in the software processing and it is unable to continue with the subsequent
processes.
Applicable Fault Code
• 116-360: An SMB-related Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Turn the printer power Off and On and check whether the problem is reoccurring.
If the problem persists, go to Common System Fail on page 2-406.
Troubleshooting Procedure
Step Actions and Questions
1. Turn the printer power Off and On and check whether the problem is reoccurring.
If the problem persists, go to Network Troubleshooting on page 2-459.
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