Xerox Phaser 7100

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-148
SMTP Server File System Error
SMTP Server Response Code: 552.
Applicable Fault Code
• 016-766: SMTP Server Error - Allocation Memory Capacity Over (after connecting to the server)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Invalid E-mail Address
SMTP Server Response Code: 550 or 551 or 553.
Applicable Fault Code
• 016-767: SMTP Server Refused Destination Address (after connecting to the server)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Contact the SMTP Server Administrator.
Review the server capacity limit setting.
Troubleshooting Procedure
Step Actions and Questions
1. Check the E-mail destination and set a correct address.
When the MTA requires authentication before sending, such as POP before SMTP, set the device
transmission authentication correctly.