Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-126
ART EX Command Error
An ART EX command error occurred during PLW processing. This error occurs when some parts of the
created print file are missing or abnormal.
Applicable Fault Code
• 016-709: PLW Command Error Detected By PLW Decomposer
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Delayed Print Fail
Process conditions for Delayed Print were not met.
Applicable Fault Code
• 016-710: Delayed Print Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Set Parallel Bi-Directional Communication to Off in the Print Driver.
2. In CWIS, set a longer time for Auto Output Time by selecting Port Settings > Parallel.
3. Replace the parallel cable.
4. If a long parallel cable is used, use a short cable (genuine) and try printing again.
5. Change the BIOS settings in the PC. (Change the current parallel port settings to others.)
6. Change the power supply outlet (socket).
Troubleshooting Procedure
Step Actions and Questions
1. Check whether the HDD is installed. If HDD is installed or HDD is full, free up the HDD capacity.
2. If Secure Print/ Proof Print or Knowledge Storage Print is specified, disable them.
3. Reduce the Delay Print jobs waiting to 100 jobs or less.

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm