Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-161
LDAP Protocol Other Error
Error other than 018-595 that occurs at the authentication LDAP protocol.
Applicable Fault Code
• 018-596: LDAP Protocol Error - Others
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Invalid URL Detected
The server URL is grammatically incorrect. libcURL returned 'CURLE_URL_MALFORMAT'.
Applicable Fault Code
• 021-501: Invalid Server URL
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Perform the authentication operation again.
Troubleshooting Procedure
Step Actions and Questions
1. If the error is related to the installation operation, check the URL of the EP server again and enter the
correct one.
If the error is related to operations other than installation, use the Chain-Link to overwrite the EP
(920-003) Server URL with a new value and perform the operation again.
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