Xerox Phaser 7100

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-381
124-325 Billing Restoration Fail
At least one Billing Counter is not matched and correction is not possible.
Applicable Fault Code
• 124-325: <Cannot Print Fail> Unable to perform the Billing Counter auto correction when
attempting to correct the Billing at one location.
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• MCU PWB, PL 12.1.15
• Image Processor PWB, PL 12.4.1
Troubleshooting Procedure
Step Actions and Questions
1. Perform DC132 Machine Serial Number Settings on page 2-47.
2. Compare the 3 Serial Number.
If all 3 are different, replace the MCU PWB (REP 12.4 MCU PWB on page 4-206).
3. If the problem persists, replace the I/P PWB (REP 12.17 Image Processor (I/P) PWB on page 4-228).
4. If 2 among the 3 are matched, replace the PWB that has the different value.