Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-164
Couldn't Connect to Host/ Proxy
Unable to connect to the server or proxy server libcURL returned 'CURLE_COULDNT_CONNECT'.
(Including cases where the server is not turned ON) Or, libcURL returned 'CURLE_GOT_NOTHING'.
Applicable Fault Code
• 021-504: Server Connection Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Check the following:
• Check the connection of the LAN cable.
• Check the default gateway settings.
• Check the subnet mask settings.
• Check the EP server settings. (Chain-Link (920-003~920-006))
For BB-Direct configuration, check the following:
• Check the EP proxy server settings. (Chain-Link (920-035 to 920-039) or KO settings)
2. If the problem persists after checking the above settings, there may be a network failure or the FQDN
of the EPA server may have been changed (If the EPA Server is used).
Contact the client's Network Administrator.

Xerox Phaser 7100 Specifications

General

Brand	Xerox
Model	Phaser 7100
Category	Printer
Language	English