Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-214
Illegal/ Duplicate IP Address
IP address error has occurred due to one of the following problems.
• The IPv6 “Manual Setting Address” set in the printer is invalid. *Bit 13 Address assignment error at
inet6Address of PFRID_IPV6_PROT_MANUAL. When 027-442~027-447 occur simultaneously,
the smaller link number is displayed first.
• Another device with the same IP Address as the IPv6 “Manual Setting Address” that is set in this
printer exists in the network. *Bit 14 Duplicated address at inet6Address of
PFRID_IPV6_PROT_MANUAL When 027-442~027-447 occur simultaneously, the smaller link
number is displayed first.
Applicable Fault Codes
• 027-445: IPv6 - Manually Set IP Address is Invalid
• 027-446: IPv6 - Automatically Set IP Address is Duplicated
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Procedure
Step Actions and Questions
1. Change the “IPv6 (Manual Setting Address)” of the printer to the IPv6 address that can be used as
the self-printer address.
2. If the problem persists, check the following:
For Illegal IP Address:
• Whether IPv6 address that was automatically set as the manual address is using an invalid
address.
For Duplicate Address:
• Whether IPv6 address that was automatically set as the manual address is using an invalid
address.