Xerox Phaser 7100

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-168
SOAP Fault: MC Already Unregistered
The server detected that it is already in recalled status. The server has notified a SOAP Fault indicating
that the device is already in recalled status on the EP system. Code=Client, Subcode=InvalidOperation,
Subcode3=AlreadyUnregistered
Applicable Fault Code
• 021-510: Recall Status Mismatch (EP System)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
SOAP Fault: MC Already Registered (WEP)
When performing installation, the server detected that it already has the WEP Installed. When
performing installation, the server has notified a SOAP Fault indicating that the device already has
WEP installed on the EP system. Code=Client, Subcode=InvalidOperation,
Subcode3=AlreadyRegistered
Applicable Fault Code
• 021-511: Installation Status Mismatch (EP System)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. No action is required if this error corresponds to a recall operation.
2. If the error is related to operations other than recall, check whether the EP contract has expired. If it
has already expired, no action is required.
Troubleshooting Procedure
Step Actions and Questions
1. Check with the EP Center for the EP contract status and registration status.