Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-169
021-512/ 021-513/ 021-514
Installation conflict error has occurred due to one of the following problems.
• When performing installation, the server detected that it already has the EP-SV Installed. When
performing installation, the server has notified a SOAP Fault indicating that the device already has
EP-SV installed on the EP system. Code=Client, Subcode=InvalidOperation,
Subcode3=AlreadyRegisteredBySV
• When performing installation, the server detected that it already has the EP-DX Installed. When
performing installation, the server has notified a SOAP Fault indicating that the device already has
EP-DX installed on the EP system. Code=Client, Subcode=InvalidOperation,
Subcode3=AlreadyRegisteredByDX
• When performing installation, the server detected that it already has the TRESS Installed. When
performing installation, the server has notified a SOAP Fault indicating that the device already has
EP-TRESS installed on the EP system. Code=Client, Subcode=InvalidOperation,
Subcode3=AlreadyRegisteredByTRESS
Applicable Fault Codes
• 021-512: EP-SV Installation Conflict (EP System)
• 021-513: EP-DX Installation Conflict (EP System)
• 021-514: TRESS Installation Conflict (EP System)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Check with the EP Center for the EP contract status and registration status.
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