Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-54
Error Messages and Chain-Link Codes
The following table lists possible errors and page references for the corrective procedures. Use the
Chain Link to identify the proper procedure to correct the error.
• The Chain-Link column lists the error codes show on the Error History Report, Shutdown Report,
Failure Report, and Control Panel.
• The Control Panel Message column lists the message as it appears on the Error History Report.
• The Go to Page column references the procedure related to the error.
Error Message and Chain Link Code Display
Chain Link Control Panel Message Go to Page
010
010-100 Entrance On Jam -----
010-105 Fuser Unit Exit Sensor On Jam 2-78
010-106 Fuser Unit Exit Sensor Off Jam 2-80
010-112 Fuser Unit Exit Out Early Jam 2-78
010-311 Fuser Unit Heat Roll STS-1 Disconnection Fail 2-83
010-319 Fuser Unit NC Sensor Differential Amp Fail 2-83
010-328 Fuser Unit Warm Up Time Fail (Not Ready) 2-83
010-330 Fuser Unit Motor Fail 2-81
010-331 Heat Roll STS Over Temperature Fail 2-83
010-332 Heat Roll NC Sensor Disconnection Fail 2-83
010-333 Heat Roll NC Sensor Over Temperature Fail 2-83
010-334 Heat Roll NC Sensor Broken Fail 2-83
010-335 Heat Roll NC Sensor Range Fail 2-83
010-338 Fuser Unit On Time Fail 2-83
010-339 Heat Roll NC Sensor Low Temperature Fail 2-83
010-340 Fusing Unit Detached 2-83
010-344 Heat Roll STS Sensor Low Temperature Fail 2-83
010-345 Fusing Unit Hard Relay OFF Fail 2-83
010-346 Fuser Main Lamp Data Renewal Fail 2-83
010-347 Fuser Sub Lamp Data Renewal Fail 2-83
010-355 Fuser Cool Down Timeout Fail 2-83
010-420 Fusing Unit Assembly Change Soon (ERU) -----