Image Quality
Xerox Internal Use Only Phaser 7100 Service Manual 3-15
IQ-2 Blank Print
The entire image area is blank.
Initial Action
• Check the paper transfer path is free of paper dust and debris.
Troubleshooting Reference
Applicable Parts Example Print
• Transfer Roller (2nd BTR), PL 4.3.18
• Imaging Unit (Y/ M/ C), PL 6.1.1
• Imaging Unit (K), PL 6.1.4
• ROS Assembly (Laser Unit), PL 7.1.1
• IBT Unit, PL 9.1.99
• HVPS2 PWB, PL 12.1.2
• HVPS1 PWB, PL 12.2.15
Troubleshooting Procedure
Step Actions and Questions Yes No
1. Check the Laser beam path.
Is there any obstruction between the Laser Unit
and the Imaging Units (Y/ M/ C/ K)?
Remove the
obstruction.
Go to step 2.
2. Check the IBT Unit.
Is the high voltage terminal of the IBT Unit free
from contamination and it is in proper contact
with the Spring?
Go to step 3. Clean the high voltage
terminal.
Reinstall the IBT Unit
(REP 9.10 IBT Unit on
page 4-177).
3. Check the Transfer Roller installation.
Is the Transfer Roller installed properly?
Go to step 4. Reinstall the Transfer
Roller (REP 4.10
Transfer Roller (2nd
BTR Unit) on
page 4-108).