Xerox Phaser 7100

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-340
116-354 HDD Product Fail
During start up, a Product Code error was detected in the HDD, and it is unable to start up. It is possible
that the HDD had been formatted by the printer of a different product.
Applicable Fault Code
• 116-354: <HDD Product Code Fail> The printer was not started up due to a Product Code error
detected in the HDD on booting.
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• HDD Productivity Kit, PL 12.4.20
Troubleshooting Procedure
Step Actions and Questions
1. To overwrite to the HDD of another product (HDD System Fail on page 2-408) to perform the special
boot forced formatting.