Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-234
(K) Drum Motor Failure
The change of the port status at the failure of the Drum Motor is always monitored.
Applicable Fault Code
• 042-323: Drum K Motor Drive Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• Imaging Unit (K), PL 6.1.4
•PR Harness Assembly (K), PL 11.1.23
•PR Drive Assembly Kit, PL 11.1.99
• MCU PWB, PL 12.1.15
• LVPS PWB, PL 12.2.1
• Main Harness Assembly, PL 12.3.1
• Drive 1 on page 7-43
Troubleshooting Procedure
Step Actions and Questions Yes No
1. Check the installation state of the Imaging Unit
(K) (REP 6.0 Imaging Unit (Y/ M/ C/ K) on
page 4-121).
Is the Imaging Unit (K) installed properly, with
no contamination at the contact points and in
contact with the left and right guides?
Go to step 2. Clean the contact
points.
Reinstall the Imaging
Unit (K).
2. Check the Drum Motor (K) operation.
Perform DC330 Component Control on
page 2-26 [071-005] to check the rotation of the
Drum Motor (K).
Is the Motor working properly?
Replace the MCU PWB
(REP 12.4 MCU PWB
on page 4-206).
Go to step 3.
3. Check the installation of the Drum Motor (K)
(REP 11.8 PR Drive Assembly (K) on page 4-200).
Manually rotate the Drum Motor (K).
Does the Motor rotate?
Reinstall the Drum
Motor (K).
Go to step 4.

Xerox Phaser 7100 Specifications

General

Maximum Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 52, 000 pages
Processor	667 MHz
Memory (Standard)	256 MB
Paper Input Capacity (Maximum)	2, 050 sheets
Paper Output Capacity	250 sheets
Duplex Printing	Automatic
Type	Color Laser Printer
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Supported Media Sizes	A4, A5, B5, Letter, Legal
First Page Out (Black)	9 seconds
First Page Out (Color)	9 seconds
Print Languages	PCL 6, PostScript 3
Network Connectivity	Ethernet
Print Speed	Up to 30 ppm