Xerox Phaser 7100 Service Manual

Error Troubleshooting
Phaser 7100 Service Manual Xerox Internal Use Only2-422
Exit Jams
1. Ensure the paper is in good condition and is the correct type for the printer. See Paper and Tray
Specifications on page 1-35 for the correct media types, sizes and weights for each tray.
2. Ensure the printer is within its operating environmental specifications.
3. If media is showing excessive curl when exiting, try turning the media over, loading new media
from a fresh ream, or a different type of media.
4. Ensure that the loaded media matches the Control Panel settings.
5. Change the media from Short-Edge Feed to Long-Edge Feed (or vice versa), if applicable.
6. Is the jam caused by a heavy, stiff paper being used for two-sided printing? In such cases, use a
lighter weight paper.
7. If visible, check and clean the paper path of all debris or scraps of paper.
8. Does the Exit Roller turn? Perform the Duplex Motor test in Service Diagnostics (DC330
Component Control on page 2-26).
9. Refer to Duplex Regi On Jam/ Duplex Sensor On Jam on page 2-269 for troubleshooting duplex
jams if the Duplex Motor test fails.
10. Perform DC330 Component Control on page 2-26 [Chain Link 071-104] to check the Fuser Exit
Sensor.

Xerox Phaser 7100 Specifications

General

Brand	Xerox
Model	Phaser 7100
Category	Printer
Language	English