Xerox Phaser 7100

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-187
Shortage of Memory Capacity, or No Hard Disk
The printer, when satisfies conditions 1 and 2, is to perform a job that has any of these -
AnalogWaterMark/ HighbridWaterMark/ UUID added to it.
Condition 1: Any of the SW options “Paper Security Kit”, “Annotation Kit”, or “Sa kura Paper Kit” is
enabled. Note that this includes cases where two or more options are enabled.
Condition 2: The HDD is not installed on the Controller PWB, or the system memory capacity is
insufficient to operate the SW options enabled in Condition 1.
Applicable Fault Code
• 024-700: A job that could not be printed due to unfulfilled conditions such as [Insufficient System
Memory] or [HDD Not Installed] was received
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• HDD Productivity Kit, PL 12.4.20
Troubleshooting Procedure
Step Actions and Questions
1. Install the HDD to the I/P PWB.
2. Install the memory capacity that is needed by the SW Option enabled in Condition 1 to the I/P PWB
(the required capacity depends on the printer model).
3. After completing steps 1 and 2, turn On the power and check that neither 016-210 nor 016-211 is
displayed on the Control Panel.
If it is displayed, refer to the corrective actions for 016-210 or 016-211.