Xerox Phaser 7100 Service Manual

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-179
021-948/ 021-949
Insufficient number of Subtractive Accessories error has occurred due to one of the following problems.
• This occurs during the printing operation or the DirectCopy operation. When the ICCG + Dispenser
is jointly installed, the Dispenser was detected to have insufficient money. Or, when the ICCG +
Coin Kit is jointly installed, the Coin Kit was detected to have insufficient money.
• This only occurs when a job is in the paused state, and does not occur while a job is being
executed. *When the ICCG + Dispenser or Coin Kit is jointly installed, the EP-Cont detected that
the money remaining in the Dispenser or the Coin Kit is insufficient and pauses the job.
Applicable Fault Codes
• 021-948: Insufficient Number of Subtractive Accessories (Print Service Paused By Subtractive
Accessory Disable)
• 021-949: Insufficient Number of Subtractive Accessories (Service Paused By Subtractive Accessory
Disable)
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. In the case of Dispenser, insert a card that contain enough remaining number of sheets to continue
the Job. In the case of Coin Kit, replenish the Coin Kit to continue the Job.

Xerox Phaser 7100 Specifications

General

Brand	Xerox
Model	Phaser 7100
Category	Printer
Language	English