Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-207
025-596/ 025-597
HDD error has occurred due to one of the following problems.
• A NG occurred when HDD Fail Forecast of Diagnostics was executed.
• An error occurred when HDD initialization of Diagnostics was executed.
Applicable Fault Codes
• 025-596: An NG occurred when HDD Fail Forecast of Diagnostics was executed.
• 025-597: An error occurred when HDD initialization of Diagnostics was executed.
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• HDD, PL 12.4.20 • Map 10 - Rear Side, HDD, HVPS1 PWB, I/P
PWB, LVPS PWB on page 7-23
Troubleshooting Procedure
Step Actions and Questions
1. Reconnect the HDD wiring harness connectors.
2. If problem persists, replace the HDD Assembly (REP 12.21 Hard Disk Drive (Optional) on page 4-236).
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