Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-347
116-371/ 116-372/ 116-380/ 116-384/ 116-385
A problem has occurred in the software processing and it is unable to continue with the subsequent
processes.
Applicable Fault Codes
• 116-371: PCL Decomposer Software Fail
• 116-372: A P-Formatter Fatal Error
• 116-380: ESS Font ROM DIMM #1 Check Failure
• 116-384: DCS Fatal Error
• 116-385: IDC Software Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Turn the printer power Off and On and check whether the problem is reoccurring.
If the problem persists, go to Common System Fail on page 2-406.
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