Xerox Phaser 7100

Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-321
116-312/ 116-313
Encryption error has occurred due one of the following problems.
• During start up, an irregularity was detected in the HDD Encryption Key.
• Although the Encryption Key is set, the HDD itself is not encrypted.
Applicable Fault Codes
• 116-312: <HDD Encrypt Key Fail> During start up, an irregularity was detected in the Encryption
Key
• 116-313: <HDD Encrypt Key Fail> During start up, an irregularity was detected in the Encryption
Key
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
• HDD Productivity Kit, PL 12.4.20
Troubleshooting Procedure
Step Actions and Questions
1. Go to HDD System Fail on page 2-408.
After the recovery, set the HDD Encryption Key correctly.