Error Troubleshooting
Xerox Internal Use Only Phaser 7100 Service Manual 2-403
125-311/ 127-310/127-314
Software processing error has occurred due to one of the following problems.
• PSW Cont software malfunction. A problem has occurred in the software processing and it is
unable to continue with the subsequent processes.
• The ESR task has generated a fatal error.
• A problem has occurred in the WSD Print Service software processing and it is unable to continue
with the subsequent processes.
Applicable Fault Codes
• 125-311: PSWcont Unexpected Error
• 127-310: Fatal Error of ESR Task
• 127-314: WSD Print Service-related Fatal Error
Initial Actions
• Power cycle the printer.
• If the problem persists, perform the following procedure
.
Troubleshooting Procedure
Step Actions and Questions
1. Go to Common System Fail on page 2-406.
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