Page 6-164
Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Programming Local Hunt Groups
c. Select the desired device type(s) and then select Next. The list of devices appears.
(You can view them in a list by selecting the List button or view details by select-
ing the Details button.)
NOTE: To highlight a series of items, hold down SHIFT while selecting the first
and last item you want. To highlight two or more items that are not consecutive,
hold down CTRL while selecting the desired items.
d.
Highlight the appropriate items and then select Add Items. When you have added
all the members, select
Finish. Your selections appear in the list.
NOTE: If you want to see the programming for a specific member, double-click on
its number to jump to its programming area.
• To move a member to another location in the list: Drag and drop the member to the
new position. Or, highlight the member to move and press
CTRL + the up/down arrow
to move the member up or down in the list.
• To delete members: To delete one or more member from the list, highlight them and
press
DELETE on your keyboard, or right-click and select Remove Selected Items.
NOTE: A system reset is no longer required for UCD or ACD hunt groups after the hunt group
member list changes.
Supervisors
4.26 (Hunt group supervisors cannot be off-node devices.) If the UCD Hunt Groups pre-
mium feature is licensed (see page 6-97), hunt groups can have one or more stations assigned
as the hunt group supervisor(s). (An extension list can be included in the list of supervisors.) If
desired, a station can be assigned as the supervisor for more than one hunt group. If not using
Agent IDs, ACD hunt group supervisors with display endpoints will receive visual camp-on
displays if they are programmed as members of the hunt group and they have the ACD Agent
Logout feature enabled. If a Hunt Group is using ACD Agent IDs, the supervisor must be
logged on to the group to receive camp-on indications. If not using ACD Agent IDs, you can
add the supervisor as a hunt group member, set the Hunt Group flag for the supervisor’s station
to “Remove,” and the supervisor will still receive hunt group camp-on indications. To add or
delete supervisors, double-click on
Supervisors to see the current list of supervisors, if any.
Then do the following:
• To add supervisors to the hunt group:
a. Right-click anywhere in the right side of the window. An option box appears.
b. Select Add To Supervisors List. A window appears that asks you to select the
type of device to include.
c. Select the station and/or extension list type(s) and then select Next. The list of sta-
tions/extension lists appears. (You can view them in a list by selecting the List but-
ton or view details by selecting the Details button.)
NOTE: To highlight a series of items, hold down SHIFT while selecting the first
and last items you want. To highlight two or more items that are not consecutive,
hold down CTRL while selecting the desired items.
To Next Page
Loading...
