Page 5-180
System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Call Logging
23. CALL LOGGING
23.1 The Call Logging feature allows digital/IP endpoints and IP softphone users to log the
following calls on their endpoint (this feature is not applicable to Executone phones and single-
line phones):
• Missed Calls
• Received Calls
• Dialed Calls
23.2 The Call Logging feature shows the user who called them when they were away, which
makes it easy to redial those callers. Six-line display endpoints are recommended for field visi-
bility and easier usage. Call Logging has many advantages including redial for intercom (IC)
calls and outgoing central office (CO) calls, storage of caller ID from incoming calls, and
missed call notification. The system provides the user with an interface similar to their per-
sonal cellular phone. The call lists are stored in Call Processing and are accessible through the
user interface on endpoints.
23.3 The maximum number of entries that can be stored in a call logs list is 20 entries. It is
programmed in DB Programming per endpoint. The valid range is 0 - 20 entries (the default
value is 10). See page 6-206 for programming details.
23.4 The following endpoints do not support Call Logging:
• IP endpoints in SIP mode
• Non-display
• Single line
• Executone
• Model 8524/8525/8526
• Model 8664/8665/8668
23.5 The following is an example of the Call Logging display on a six-line display endpoint.
Two-line display endpoints show only the first two lines. Each call entry contains the following
fields:
JOHN DOE
4809619000
FR AUG 20 11:53A
DELETE DEL ALL
CALL NOW
<< >>
Name: Displays the name of the missed/received/
dialed call. If not available, the first line is blank. If
neither the Caller ID name nor number is available,
UNKNOWN CALLER appears.
Number: Displays the number of the missed/
received/dialed call. If not available, the second line is
blank.
Date/Time: Displays the date and time that the call
was missed/received/dialed.
DELETE/DELETE ALL: Allows the user to delete the
entry indicated on the display or clear all entries.
CALL NOW: Allows the user to call the number indi-
cated on the display.
ARROW MENU BUTTONS (<< and >>): Appear
when there is more than one entry in the list on a six-
line display endpoint.
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