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Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Completing the Save/Restore
PROGRAMMING
6
NOTE: Restored mailbox information will overwrite the existing information in the data-
base. If any certified messages are restored, the “certified” flag will be cleared so that
the sender does not receive duplicate receipt messages. If a message that is being
restored is already in the mailbox, the message will not be copied from the disk. It will
not create a duplicate copy of the message.
C. COMPLETING THE SAVE/RESTORE
12.7 Selecting Recordings, Group Lists, or Mailboxes: If you are saving recordings, group
lists, or mailbox information, you must select the items you want to save. When you select
Next, a window appears that allows you to select the items that you want to save. You can
select several consecutive items by selecting one, holding down
SHIFT and then selecting the
last. Or you can select individual items by holding down
CTRL while clicking on the desired
items. When you have finished, select
Next again.
12.8 Next/Back: When you select
Next, the selected information appears for reference. If it
is not correct, select
Back and correct the information. If it is correct, select Finish to continue.
12.9 Finish: When you select
Finish, the information will be saved or restored to the
selected drive. The following windows may appear:
• A restore operation begins with a warning that the database is about to be overwritten
with the new data. You are given the choice of allowing the overwrite (select
Yes) or
canceling the restore process (select
No).
NOTE: Use a separate disk for each type of save (System Prompts, SMDR Buffer, and
Fax Documents). Each time you perform a save operation, ALL FILES on the disk are
erased and replaced with the new saved information.
• During a save or restore process, a window appears that shows the percentage of the
database that has been copied. To cancel the save or restore operation, select
Cancel.
NOTE: Canceling a restore operation will cause the system to default the Voice Pro-
cessor database.
• If restoring mailbox information, group lists, or Audiotex messages, place the last disk
of the saved information in the drive. This disk has the file that tells the system which
information was saved and has the requested information included in the saved data.
The system checks to see if the requested information is contained on the disks. If not,
you will see an error message. If the information is available, you will be instructed to
insert the appropriate disk(s) to complete the restore operation. Only the information
you checked in the Save/Restore windows will be restored to the system, even if other
information is present on the disks.
12.10 The Voice Processor applications and/or mailboxes will not be usable while they are
being saved or restored and callers will receive reorder tones. This is necessary to prevent
users from making new recordings and causing database errors. If a mailbox is busy when you
attempt to restore it, you will receive a warning message with the following three options:
• Abort the Save/Restore operation: This terminates the entire save or restore operation,
even if you were performing the operation for more than one mailbox.
• Cancel the operation for that mailbox: This terminates the save or restore operation for
the busy mailbox.
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