Page 6-401
Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Fax-On-Demand
PROGRAMMING
6
6. FAX-ON-DEMAND
6.1 The Fax-On-Demand feature provides fax services to callers. It is a specially pro-
grammed Call Routing Announcement application that uses digit translation to allow callers to
select the documents they want to have faxed to them.
6.2 With Fax-On-Demand, callers can use a DTMF telephone to request one or more docu-
ments from the company’s fax library. When the request is completed, the Voice Processing
Unit places a call to the caller’s fax machine to deliver the requested documents.
6.3 To use Fax-On-Demand the following fields must be programmed:
• Timers and Limits (see below)
• Fax Documents (see page 6-403)
• Allow International Calls (see page 6-403)
• Outgoing Access - trunk group (see page 6-404)
• Outgoing Access Prefix (see page 6-404)
• Outgoing Access Termination (see page 6-404)
• Start and Stop Time (see page 6-404)
• Days of the Week (see page 6-405)
• Format - Local Fax ID (see page 6-405)
• Format - Company Name (see page 6-405)
• Format - Logo Document (see page 6-405)
A. TIMERS AND LIMITS
6.4 Double-click on Timers and Limits to view the list of current Values. To program a
timer or limit, click on its Value and enter the new information in the text box. Then press
ENTER or click on another field to save your change. The following timers and limits can be
programmed for the fax feature:
• Fax Retry Timer: When the Voice Processing Unit is unable to complete a fax delivery
because the line is busy or there is no answer, it will wait until this timer expires to
attempt the delivery again. The range for this field is 1-255 minutes. Default is 10 min-
utes.
• Fax Retransmission Timer: When the Voice Processing Unit is unable to complete a
fax delivery because the connection failed (for example, the receiving fax machine had
a power failure), it will wait until this timer expires to attempt the delivery again. The
range for this field is 1-255 minutes. Default is 1 minute.
• Maximum Fax Delivery Attempts: This is the number of times the Voice Processing
Unit will attempt to send a fax when the number is busy, there is no answer, or there are
transmission errors. If the system encounters unavailable resources (fax ports, docu-
ments, outgoing calls, or outgoing trunks) the attempt does not count toward the Maxi-
mum Fax Delivery Attempts. The allowed range for this field is 1-15 attempts. It
defaults to five attempts.
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