Page 6-354
Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Time Slot Groups
B. TIME SLOT GROUPS
3.8 Each application is assigned to a “Time Slot Group” which determines the maximum
number of voice channels (up to 32) that will be used by the applications in that group. Voice
channels are used for processing calls between the System and the applications.
3.9 The voice channel limit for the time slot group may exceed the number of voice chan-
nels actually provided by the hardware, due to programmed limits set higher than the hardware
limits and/or heavy system traffic. For example, if an Automated Attendant application is
assigned to a time slot group that has a programmed limit of five voice channels, it can nor-
mally support five simultaneous transfers of outside calls to extensions. However, if only four
voice channels are available (because all other channels are in use by other applications or the
hardware only supports four channels), a fifth call cannot be completed to that (or any other)
application. When all voice channels are busy, intercom callers will hear reorder tone and see a
CALL CANNOT BE COMPLETED display and outside callers will hear ringing but their
calls will not be answered. (Call Routing Announcement digit translation nodes do no have
assigned time slot groups.)
NOTE: Time slot group and voice channel programming should be completed before applica-
tions are created and programmed.
3.10 The list shows the time slot groups and the number of channels currently assigned to the
groups.
3.11 Description: To change the description of a time slot group, click once on the current
description. When the text box appears, type the new description, up to 20 characters. Then
press
ENTER or click on another time slot group to save the change.
3.12 Maximum Channel Allocation: This determines the maximum number of voice chan-
nels that will be used by the application(s) that will be assigned to this time slot group. By
default, this text box will show the maximum available voice channels, as determined by the
hardware configuration. Enter the maximum number of voice channels that will be used by the
application(s) that will be assigned to this time slot group.
NOTE: The combined total of voice channels assigned to all time slot groups may exceed the
number of voice channels provided by the hardware. This is allowed because it is not likely that
all time slot groups will be busy at once. However, an individual time slot group is limited to the
Maximum Channel Allocation. This parameter is used for setting the limit of voice channels that
will be used by the associated application.
C. VOICE MAIL INFORMATION
3.13 Use these fields to enable or disable the voice mail directory and determine the direc-
tory sort order.
• Enable Voice Mail Directory: If this flag is enabled, the system allows anyone routed
or answered by voice mail or any mailbox users while in their mailbox to be presented
with the directory option. If the flag is disabled, the voice mail will not prompt the
caller for the directory option while in the voice mail areas (non AA or CRA). Select
Enable Voice Mail Directory and place a check mark in the box to enable the voice
mail directory. Then press
ENTER or click outside the field to save your change. To dis-
able the directory, select the check box again to remove the check mark.
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