Page 6-69
Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Database Backup
PROGRAMMING
6
C. DATABASE BACKUP
NOTE: Version 8.0 or later software is required to use the backup database feature.
11.8 As of version 8.0, a backup copy of the database is automatically stored on the CP
Server’s hard drive or in flash memory in the CPC. This backup remains available, even if the
system experiences a power failure or if the battery backup loses power. If the system is pow-
ered up and a corrupt database file is detected, the backup file in flash memory or on the hard
drive is restored.
NOTE: The Voice Processor’s database is not stored in flash memory.
11.9 This backup database is designed to recover in the event of a total power failure and is
not designed to replace the static database. Changes made to the static database are, therefore,
not reflected in the backup database until the database is automatically or manually backed up.
For example, if you default the database, the static database is defaulted, not the backup data-
base.
11.10 In addition, the backup database allows the system to automatically convert databases
when the software is upgraded. For example, if the system is upgraded from v8.01 to v8.02, the
v8.01 static database is detected and considered corrupt. When this occurs, the system restores
the backup database and converts the information to a v8.02 static database. The backup data-
base version, however, does not change until a backup is performed (i.e., it remains a v8.01
database).
11.11 The system repeatedly attempted to restore a backup database but was interrupted by
power-ups. If the static database is corrupted, the system attempts to restore the backup data-
base. If the system detects problems with the backup database, it may default the static data-
base instead of restoring the backup database. The database will be defaulted if one of the
following occurs:
• There is no backup database available.
• The system was saving the backup database when the power down occurred.
• The system repeatedly attempted to restore a backup database but was interrupted by
power ups. The system will default the database once it has exceeded the number of
restore attempts, as specified in DB Programming (see page 6-107). If this occurs, the
backup database remains in flash memory for troubleshooting purposes.
NOTE: You can use the * button to prevent the backup database from loading onto the sys-
tem. See page 7-88 for details.
11.12 If desired, you can force DB Programming to save the backup file immediately, as
described below.
11.13 To force a backup database save:
1. Select Database Operations then Backup Database Save from the Operations menu.
2. Click Start to create the backup. The backup file is saved and stamped with the new
date/time.
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