Page 5-160
System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Multilingual Capability
17. MULTILINGUAL CAPABILITY
NOTE: The Multilingual Support software license is required. It is installer-programmable to
prevent unintentional language changes by users in an all-English system.
17.1 The phone system provides a choice between American English, British English, Span-
ish, and Japanese prompts and displays. Note that Spanish voice prompts use Mexico City
Spanish Dialect for VPU and EVMC, and American Spanish Dialect for EM. The system
selects the language to use for each call, as determined by the trunk, station, and Voice Pro-
cessing programming, as described in the following sections. Japanese prompts can be viewed
only on the Executive Display, Professional Display, Standard Display, Associate Display,
Model 8520, and Model 8560 Phones. Other phones do not support Japanese displays.
A. STATIONS
Language Selection
17.2 The system can be programmed to use a primary language and a secondary language.
The available languages are American English, British English, Spanish, and Japanese. Note
that Spanish voice prompts use Mexico City Spanish Dialect for VPU and EVMC, and Ameri-
can Spanish Dialect for EM. A station flag in DB Programming determines the language that
will be used by each station. (See PROGRAMMING page 6-105 for information on program-
ming the primary and secondary languages.)
17.3 For example, if the station is programmed for American English, all phone displays will
appear in American English. Also, when the station is used for calling a Voice Processing
application, the voice prompts will be in American English (unless overridden by a Call Rout-
ing Announcement). If programmed for Japanese, the displays will be in Japanese (Katakana)
characters and the voice prompts will be in Japanese (unless overridden by a Call Routing
Announcement). By default, all stations are set for the system’s Primary Language.
NOTE: Only Executive Display, Professional Display, Standard Display, Associate Display,
Model 8520, and Model 8560 Phones can be used for viewing Japanese prompts. Other
phones do not support Japanese displays.
17.4 All displays and default messages in the system are provided in both languages. Phone-
programmed messages, including those programmed through the Administrator’s phone, can
include English/Spanish or Japanese characters, or a combination. In displayed lists, such as
directories, the English/Spanish characters are alphabetized before the Japanese characters.
Therefore, Japanese names will be at the end of the list.
17.5 When programming a feature that requires a time and date, an English/Spanish phone
user will enter the date in the order “month, day, year” and the time in the order “time, AM/
PM.” The Japanese phone user will enter the date as “year, month, day” and the time as “AM/
PM, time.” The displays show the time and date differently, as well. For example, the English/
Spanish display will show the time and date as “12:25 TUE NOV 28” and the Japanese display
will show “TUE 11/28 12:25.”
To Next Page
Loading...
