Page 5-251
System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
House Phone
FEATURES
5
41. HOUSE PHONE
41.1 This feature provides users with the ability to place a pre-designated intercom or out-
side call simply by lifting the handset (or pressing the Speaker button, if using a phone) on a
designated house phone. In a network, the house phone can be programmed to dial an off-node
device. There are several applications for this feature, such as:
• Courtesy Paging Phone: Visitors hear pages instructing them to pick up the house
phone (such as the paging phones used in airport terminals). When they lift the handset,
they are connected to a pre-programmed station user who can give them a message or
connect them to a call.
• Emergency Phone: The house phone can be programmed to automatically dial the
Emergency Call feature code, default is 911 [999]. This could save time in an emer-
gency.
• Service Phone: Customers can use the house phone(s) to place orders or receive special
services from the lobby. For example, the house phone would automatically dial the
extension number of a service representative (or hunt group number of the service
department).
• Intercom Network: House phones could be placed in specific locations throughout a
building (such as examination rooms in a doctor’s office) and could be programmed to
call a specific station or group of stations (such as a nurses’ station).
41.2 Any station may be designated as a house phone in DB Programming (see PROGRAM-
MING, page 6-219), however this feature is usually assigned to single-line sets. The primary
attendant should not be a house phone.
41.3 The number dialed by the house phone is determined by the station’s speed-dial pro-
gramming. The number programmed through the database or in station speed-dial location 0 is
automatically dialed during day mode, and the number in location 1 is dialed during night
mode. This number can be either an extension number or an outside telephone number. If it is
an outside number, it must be preceded with a trunk access code (and a pause if necessary).
41.4 After the house phone status has been programmed, the speed-dial number can only be
changed while on hook (if it is a phone) or through individual station information (special pur-
pose station) programming because lifting the handset will cause the station to dial the desig-
nated number.
41.5 Incoming calls take precedence over outgoing calls. If using a single-line set or a phone
that is programmed for automatic trunk access (see page 5-158), any ringing call is automati-
cally answered when the handset is lifted or the Speaker button is pressed.
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