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System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Intercom Calls
22. INTERCOM CALLS
22.1 The intercom can be used to place station-to-station calls that can be answered hands-
free. Or, it can be used to place private (non-handsfree) calls. A station user that reaches a busy
station can camp on, request a callback (queue), leave a message, or use the Off-Hook Voice
Announce feature (if enabled). Other features that apply to both outside and intercom calls, as
described later in this section of the manual, include placing calls on hold, call waiting, call
transfer, reverse transfer, and call forwarding.
22.2 The network allows handsfree intercom calls when calling from one node to another,
unless the call camps on to the node before being sent to the other node.
A. PROGRAMMING FOR PRIVATE INTERCOM CALLS
22.3 A station user can place private (non-handsfree) intercom calls by pressing the pound
[hash] (#) button before dialing the extension number. Or, the station can be programmed to
always send and/or receive private calls using the Ring Intercom Always or Handsfree Disable
features.
Ring Intercom Always
22.4 A station user can always place private calls by programming the station with the Ring
Intercom Always feature code. While this feature is enabled, the called party hears repeating
double tones and must lift the handset (or press the Speaker button, button, or
button) to answer. (If the station does not have an button, the call will appear
under a CALL button.)
22.5 In the default database, all single-line stations have this feature enabled.
22.6 To turn ring intercom always on or off:
Inter-Tel Phone: While on hook, enter the Ring Intercom Always On/Off feature code
(377). The display shows RING IC ALWAYS ON (or OFF).
Single-Line Set: Lift the handset. Enter the Ring Intercom Always On/Off feature code
(377).
Phone Handsfree Enable/Disable
22.7 A phone user can always receive private calls by disabling the phone Handsfree
Answering feature using the Handsfree On/Off feature code, as described in the following
paragraph. The phone user hears repeating double tones when receiving an intercom call and
must lift the handset (or press the
SPKR, ANSWER, or IC button) to answer while Handsfree
Mode is disabled.
22.8 To enable or disable handsfree mode:
While on hook, enter the Handsfree On/Off feature code (319). The display shows
HANDSFREE MODE ON (or OFF).
CAUTION
When the procedures tell you to hookflash (recall), quickly press and release the hookswitch
[press RECALL in Europe]. If you press the hookswitch to hang up, hold it down until the SL
Hookflash Maximum timer expires (default value is 1.2 seconds); otherwise, the system rec-
ognizes it as a hookflash.
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