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Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Primary Attendants
PROGRAMMING
6
10.41 The default reminder messages are as follows:
REMINDER MESSAGES:
01 MEETING 11 CALL ENGINEERING
02 STAFF MEETING 12 CALL MARKETING
03 SALES MEETING 13 CALL ACCOUNTING
04 CANCEL MEETING 14 CANCEL DND
05 APPOINTMENT 15 CANCEL CALL FWD
06 PLACE CALL 16 TAKE MEDICATION
07 CALL CLIENT 17 MAKE RESERVATION
08 CALL CUSTOMER 18 REVIEW SCHEDULE
09 CALL HOME 19 LUNCH
10 CALL CORPORATE 20 REMINDER
10.42 You can reprogram any or all of the reminder messages and/or do-not-disturb messages
with messages of up to 16 characters each. When you select Messages from the Station-
Related Programming list, you will see the option for programming in English.
10.43 When you double-click on
Primary Language you see the DND and Reminder Mes-
sage options. Double-click on the type of message you want to program to view the current
list.
10.44 To program a specific message, select its current Value. Then enter the new information
in the text box (up to 16 characters) and press
ENTER or select another field to save your
change.
H. PRIMARY ATTENDANTS
10.45 When you select Primary Attendants from the Station-Related Programming list, you
see fields for programming the Primary Attendant Station and the Local Attendant Station.
Those fields are programmed as described below.
• Primary Attendant Station: This is the network primary attendant.
• Local Attendant Station: This is the attendant for the node being programmed.
10.46 If an attendant is set to None, calls that would normally go to the attendant are handled
as follows:
• If the system has seized the call, but it has not been sent to a station, the call is discon-
nected.
• If the call has been sent to a station, it remains at the station and rings until answered.
• If the call is not seized and not sent to a station, the caller hears ringing until the caller
hangs up. The call will not ring at any station.
10.47 To program an attendant do one of the following:
Method A
1. Select the current Value and enter the new value in the text box.
2. Press ENTER. A screen appears showing you what is associated with the number you
entered.
3. Select OK. The new number appears in the field.
Method B
1. Right-click on the existing Primary Attendant Station or Local Attendant Station. An
option box appears.
2. Select the Change Attendant Station option. A window appears that asks you to select
the type of device to include.
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