Page 6-406
Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Mailbox-Related Information
7. MAILBOX-RELATED INFORMATION
7.1 When you click on Mailbox-Related Information, the following statistics are displayed.
7.2 Statistics continue to accumulate until cleared using the Voice Processor Report Pro-
gramming window.
7.3 This information is presented for reference only and cannot be programmed.
• Number of Mailboxes: This shows the number of mailboxes that have been created in
voice mail.
• Number of Messages Sent: This is a count of the number of times subscribers have
recorded and sent messages (to one mailbox or a group list of mailboxes), replied to a
message sent by another subscriber, or forwarded a message with comments.
• Number of Messages Received: This shows the number of messages that subscribers
have received regardless of where the messages came from (subscriber, non-subscriber,
or system).
• Number of Messages Received From Remote Nodes: This shows the number of mes-
sages that subscribers have received from stations on other nodes.
• Number of New Messages: This is the total of the number of messages in all subscrib-
ers’ new message queues.
• Number of Saved Messages: This is the total of the number of messages stored in the
saved message queues for all mailboxes.
• Total Length of New and Saved Messages: This is a combined total of the amount of
time represented by the “Number of New Messages” and “Number of Saved Messages”
fields.
• Average Mailbox Percent Full: This shows the average percentage of maximum mes-
sage capacity used by all mailboxes.
• Number of Times Mailbox Was Full: This displays the number of times any mailbox
reached its maximum message capacity.
• Number of Times Mailbox Was 80% Full: This shows the number of times any mail-
box reached 80% of its maximum message capacity.
• Number of Times 3 Bad Passwords Were Entered: This counter increases each time
a single call includes three attempts to enter a mailbox and the caller uses an incorrect
mailbox/password combination.
• Number of Mailboxes Currently Full: This shows the number of mailboxes that are
currently at their maximum capacity.
• Number of Mailboxes Currently More Than 80% Full: This shows how many mail-
boxes are currently over 80% of their maximum message capacity.
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