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System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Hookflash [Recall in Europe]
FEATURES
5
49. HOOKFLASH [RECALL IN EUROPE]
49.1 A timed hookflash (recall) may be required for phone and single-line users to use cer-
tain telephone company or PBX features. The CO Hookflash (Recall) feature code sends a
timed hookflash (recall) over the trunk when entered. A hookflash (recall) will restart the call
cost display and toll restriction, plus it will start a new line in the SMDR printout. However,
the call will remain under the same CALL button.
49.2 The Hookflash (Recall) feature can be enabled or disabled on a trunk group-by-trunk
group basis. It can be used on any outside call, including conference calls.
49.3 The duration of the hookflash (recall) can be changed by reprogramming the LS/GS CO
Hookflash timer (default value is 0.6 seconds) or LS CO Hookflash in Europe (default value is
0.1 seconds). If the system is not installed behind a PBX, the Hookflash (Recall) timer must be
programmed to be compatible with the system’s trunks.
49.4 To send a timed hookflash (recall) while on a trunk:
Phone: Press or
and enter the CO Hookflash feature code (330).
Single-Line Set: Hookflash (press
RECALL) and then enter the CO Hookflash feature
code (330).
50. REMINDER MESSAGES
NOTE: Reminder messages are available on Inter-Tel proprietary phones only.
50.1 Reminder messages are set, like an alarm clock, to signal a phone at a specified time.
The user can select the message and time up to 24 hours in advance. Twenty different reminder
messages are available. These messages can be reprogrammed by the installer or using an
Administrator’s station.
50.2 At the programmed time, the reminder message signals the station with eight short
tones. A display phone shows the message until it is canceled; a non-display phone receives
tones only. If the station is busy, the user still hears the tones and the message displays for 10
seconds during the call, then the display returns after the user hangs up. (Reminder displays
interrupt, but do not affect, programming.)
50.3 Messages can be changed by the installer or Administrators station, if desired. They are
limited to 16 characters. The default messages are:
50.4 In a network, each node has its own list of reminder messages that can be used only on
that node.
01 MEETING 11 CALL ENGINEERING
02 STAFF MEETING 12 CALL MARKETING
03 SALES MEETING 13 CALL ACCOUNTING
04 CANCEL MEETING 14 CANCEL DND
05 APPOINTMENT 15 CANCEL CALL FWD
06 PLACE CALL 16 TAKE MEDICATION
07 CALL CLIENT 17 MAKE RESERVATION
08 CALL CUSTOMER 18 REVIEW SCHEDULE
09 CALL HOME 19 LUNCH
10 CALL CORPORATE 20 REMINDER
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