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Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Voice Mail Save/Restore to a PC Network Drive (B Drive Mapping)
E. VOICE MAIL SAVE/RESTORE TO A PC NETWORK DRIVE (B DRIVE MAPPING)
NOTE: In order for this feature to work, the Voice Processing PC must not have a B drive
(either real or mapped). Otherwise, the Voice Processing will not be able to perform its own B-
drive mapping.
12.23 The Windows-based Voice Processing allows the user to save or restore the database,
voice data, and selected information using a network directory in addition to the Voice Process-
ing hard drive or floppy drive. The Voice Processing Unit provides this support by mapping the
B drive to the desired target directory as follows:
12.24 The AVDAP Service must log on as a specific user, not a System Account, because
drive mappings in Windows-based PC are Profile-specific, and a user must log on to the local
machine. Permanent drive mappings for that user, based on the stored profile, will be applied.
By default, AVDAP logs on as a System Account and thus will not be allowed a drive map.
• It may be necessary to create this user.
• The user can be a Local User or a Domain User.
• You must know the user’s password to use the account. It is suggested that you do not
allow the user to change the password and that the password never expires.
• The user must be a member of the Local Machine’s Administrator Group.
• The user must have proper rights and permissions on the target share. Full Control or its
equivalent is suggested. Read/write minimally.
12.25 To map the B drive to a directory on the network, you must add a new command option
to the avdap.opt file in the root directory where the Voice Processing software is installed. For
example, if the Voice Processing software is installed in C:\AVDAP, the avdap.opt will have an
absolute filename C:\AVDAP\avdap.opt. Note that capitalization is unimportant. The format of
the command option to map the B drive to a network directory is:
-map_b=UNC_path
12.26 The file name is specific and has a required specific location of: “\AVDAP\avdap.opt”
It may be necessary to create this file. It is a ASCII text file and can be created or edited with
Notepad or any text editing program. UNC_path is the name of the target directory in the Uni-
versal Naming Convention as follows:
• If the target directory is a Netware path, the UNC_path can specify a directory path (for
example, \\nwserver\sy2\ud\avdap\save).
• If the target directory is on another Windows-based machine, the UNC_path must spec-
ify a share name (for example, \\ntserver\save_avdap_share).
• The destination must be in UNC format: \\machine name\share name.
12.27 An example of the complete line in avdap.opt is: -map_b=\\ntserver\vm_save
12.28 It is not possible to map any other drive than B. -map_b= is a command specific to
AVDAP, it is not a Windows-based command. AVDAP only allows mapping of the B drive.
12.29 The AVDAP Service must be started anew after changing its log on field and editing the
avdap.opt file.
12.30 Success or failure of the B drive mapping is evident from either the AVDAP Monitor
window or viewing the appropriate log file in \AVDAP\DB\MSGS. Drive mapping is
attempted during AVDAP’s startup.