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Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Programming VM Applications
PROGRAMMING
6
Accept AMIS Calls
4.24 This flag determines whether the Call Routing Application will accept incoming AMIS
(Audio Messaging Interchange Specification) calls. If this flag is enabled, when the Call Rout-
ing Application answers an incoming CO call, in addition to detecting the normal DTMF tones
(0-9, *, and #), it will also look for the DTMF tone “C.” If it detects a C, the application will
begin processing the AMIS call. If this flag is disabled, the application will not look for the
DTMF tone C. In this case, if the application answers an incoming AMIS call, it will treat the
call as a normal call (which means it will eventually time out). The default value for this field
is disabled. To enable it, select the check box to place a check in it. To disable it again, select
the checkbox again to remove the check.
NOTE: Call Routing Announcement applications programmed for AMIS cannot have greetings
programmed, because the AMIS protocol will cause the destination system to disconnect if
voice is detected.
Day and Night Classes of Service
4.25 (For MNR Only) Because the Message Notification/Retrieval application places outgo-
ing calls for remote notification and Fax-On-Demand, it can have toll restriction classes of ser-
vice. To program the toll restrictions double-click on
Classes of Service, you have the option
of choosing Day or Night. double-click on the desired time period to view a list of current
classes of service.
4.26 To add a class of service:
1. Right-click in the window and select Add To List.
2. A window appears that allows you to select the types of toll restrictions you want to
program. Select
ARS Only & Deny Area/Office and/or Classes of service and then
select
Next.
3. Another window appears that shows you a list of available classes of service. (You can
view them in a list by selecting the List button or view details by selecting the Details
button.)
4. Highlight the desired class(es) of service and then select Add Items. The selected
classes of service appear in the list. Select
Finish to exit.
5. (U.S. only) If you selected Deny Area/Office class of service, the application must also
be assigned to a user group. To change the user group, right-click on
User Group and
select
Change User Group. In the first window that appears, select User Groups and
then
Next. In the next window, select the desired user group and then select Finish to
exit and save the change.
4.27 To delete a class of service: Highlight the item(s). Then right-click and select
Remove
Selected Items
.
NOTE: To highlight a series of items, hold down SHIFT while selecting the first and last item.
To highlight two or more that are not consecutive, hold down CTRL while selecting the desired
items.
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