Page 6-19
Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
On-Site Programming
PROGRAMMING
6
B. ON-SITE PROGRAMMING
2.6 For on-site programming, the PC is connected directly to the phone system. An RS232
cable from COM 1 or COM 2 on the PC is connected to one of the RS232 connectors on the
CPC, CPU, or Options card.
NOTE: Do not connect the programming terminal to an RS232 port that has been pro-
grammed for System OAI output (SMDR or error report output is allowed). In the default state,
the RS232 ports are not programmed for output.
2.7 If you attempt to establish a direct-connect programming session using a PC COM port
that is connected to a modem, the connection will not be allowed and a warning will appear.
C. STAND-ALONE LOCAL PROGRAMMING
2.8 To use a PC for stand-alone programming, the system software must be loaded on the
hard drive. The system database information can then be stored on double-sided/high density
floppy disks for later transfer to the phone system and Voice Processor using Save/Restore.
D. REMOTE PROGRAMMING VIA MODEM
2.9 A programmer can use modem access to the system database for the purpose of cus-
tomer programming or maintenance/diagnostics from a location other than the customer site.
This allows the service personnel flexibility in making database changes without visiting the
site and, in system trouble situations, the service personnel may perform preliminary investiga-
tions before going on site.
2.10 If using a Call Processing Card (CPC), you can connect directly to the card using the
built-in modem. If the chassis is equipped with a CPU card, however, the system must be
equipped with an auto-answer modem connected to a system RS232 port.
2.11 To use the remote programming feature, the user dials the telephone number that
directly rings in to the modem, is transferred to the modem, or dials the modem extension
number using DISA or a station. When the modem circuit rings, the CPC or auto-answer
modem automatically answers the call and generates modem tone. The calling party may then
connect the programming computer’s modem and proceed with the programming session.
When the session is completed, the calling party hangs up or disconnects the call from the
modem. When this happens the system modem no longer hears modem tone and disconnects.
2.12 Digital display phones with PC Data Port Modules that are enabled for RS232 commu-
nication (see page 6-205) may dial up the modem directly and, using the attached PC, can gen-
erate programming reports or monitor SMDR (they cannot perform DB Programming).
However, the MDPM circuit should be programmed with camp-on tones disabled, extended
ring cadence enabled, different alerting cadence disabled, and different ringback cadence dis-
abled (see page 6-210). See page 2-100 for details about connecting to the CPC modem.
NOTE: Use the IP port for remote programming.
2.13 To set up or check the modem parameters, use the Windows Settings/Control Panel as
you would for any PC modem application.
2.14 If a remote programming session is active on a system with a Voice Processing Unit,
and the communications connection fails, the remote programming session will be terminated.
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