Inter-Tel AXXESS - Minor Alarms that Are User Correctable

Page 7-14
Troubleshooting
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Minor Alarms That Are User Correctable
4.12 For example, suppose you have a three-node network: node 1 running 8.0; node 2 run-
ning 8.2; and node 3 running 8.2. Node 1 then generates two network alarms, one immediately
after the other. At this point, node 1 shows one network alarm (the latest) and nodes 2 and 3
show two network alarms. Node 1 then clears the alarm, and a broadcast message is sent. Node
1 now shows no alarms, but nodes 2 and 3 still show the first alarm. Node 2 then clears the
first alarm, but a broadcast message is NOT sent. Now nodes 1 and 2 show no alarms, but node
3 still has one in the queue. This alarm will stay in the queue until node 3 clears it or until the
alarm is overwritten as previously described.
4.13 The following table shows which alarms have a numbered priority.
B. MINOR ALARMS THAT ARE USER CORRECTABLE
4.14 Minor alarm numbers 000-019 are reserved for system problems that can be corrected
without calling service personnel. These alarm messages (as they appear in the error message
printout) currently include:
• 000 Alarm Automatically Cleared – The alarm was automatically cleared.
• 001 Alarm Manually Cleared ‘Ext. xxxxx’– An administrator entered the Clear
Alarm feature code (9850) and cleared the alarm manually.
• 002 Network Alarm Automatically Cleared – The network alarm was automatically
cleared.
• 003 Network Alarm Manually Cleared ‘Ext. xxxxx’– An administrator entered the
Clear Network Alarm feature code (9851) and cleared the alarm manually.
Table 7-5. Alarms with a Numbered Priority
ALARM PRIORITY ALARM PRIORITY ALARM PRIORITY
A010 Low A032 Low A117 Low
A011 Critical A100 Low A118 Low
A012 Low A101 Low A119 High
A013 Low A102 Low A120 Med
A014 Low A103 Low A121 High
A015 Low A104 Med A122 High
A016 Low A105 Low A123 High
A017 Low A106 Low A124 Med
A018 Low A107 Low A125 High
A020 Low A108 Low A126 Med
A021 Low A109 Med A127 Med
A022 Low A110 Med A128 Low
A023 Low A111 Med A200 Low
A024 Low A112 Med A201 Low
A025 Low A114 Med A202 Low
A026 Low A115 Med A203 High
A031 Low A116 Low A204 High