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Troubleshooting
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Defective Unit Return Policy
13. DEFECTIVE UNIT RETURN POLICY
13.1 For complete information on returning equipment, refer to the current Inter-Tel Repair
and Return Policy (document part no. 835.1065). This document includes specific information
on the following subjects: warranty, procedures to follow when returning equipment, equip-
ment damaged in shipment, insurance, repair policy, and advance replacement policy.
NOTE: Some of the cards and cables inside the Voice Processing PC may have been spot-
glued into place to help prevent them from working loose during shipment. To remove one of
these cards or cables from the PC (if necessary), first break the glue seal by gently wiggling the
connector with a pair of pliers.
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