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System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Diagnostics Mode Feature Codes
FEATURES
5
G. DIAGNOSTICS MODE FEATURE CODES
4.9 The Diagnostics Mode feature code (9900 or 9100) must be entered at the administra-
tor’s station to enable system diagnostic mode before these feature codes can be used:
Table 5-4. Diagnostics Mode Feature Codes
Feature Name
U.S.
[Europe]
Code
Definition
Diagnostic - ASAI Snoop Off 9926 [9126] This feature code turns off the ASAI output to Message
Print. ASAI is the protocol the system uses to talk to DB
Programming and the AVDAP. Turning this feature on helps
the Inter-Tel Engineers debug the messaging between Call
Processing and DB Programming or Call Processing and
the AVDAP.
Diagnostic - ASAI Snoop On 9927 [9127] This feature code turns on the ASAI output to Message
Print. ASAI is the protocol the system uses to talk to DB
Programming and the Voice Processor. Turning this feature
on helps the Inter-Tel Engineers debug the messaging
between Call Processing and DB Programming or Call Pro-
cessing and the AVDAP.
Diagnostic - Dump Extension 9922 [9122] The system dumps the internal data structures for that
extension to message print. If you press the pound [hash in
Europe] button (#) you are prompted for a command. The
command allows you to enter an alphanumeric string of the
structure to dump. There are many times when an Inter-Tel
Engineer may have the field technician dump out a device
or structure when debugging a problem.
Diagnostic - Dump Node Information 9936 [9136] The user can now easily dump node information to Mes-
sage Print using a single feature code. Pressing the Dump
Node Information feature code dumps specified node infor-
mation to Message Print for diagnostic purposes. When the
system prompts for a node number, enter the desired node
number (1 to 99) or enter zero (0) for all nodes within a
network. If the node does not exist, an error message say-
ing INVALID NODE NUMBER appears and prompts the
user for a node number again.
After entering a node number, the system displays a confir-
mation message on the phone display. This helps the user
to analyze which nodes are up and which nodes are down
(the word ‘down’ does not mean that the node is com-
pletely down, it simply means the node is unreachable).
For Example:
• If all nodes are up, the display shows ALL NODES
ARE UP X. The ‘X’ represents the total number of
the nodes.
• If node 3 and 5 of a 5-node network are down, the
display shows # NODES DOWN 2 3 5.
Diagnostic - Dump System Diagnos-
tics
9933 [9133] Allow a system administrator to dump system diagnostic
information to Message Print.
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