Page 7-84
Troubleshooting
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Troubleshooting the IP Port
c. Select Programming Menu, then Quick Setup. Enter the values as shown in the
illustration below. For the IP address and subnet mask, enter the values required
for your network.
NOTE: Some of the fields should be left alone, as indicated in the illustration. These
settings are temporary and must be duplicated in DB Programming.
12.
Attempt to log on again. If you cannot log in using these network settings, repeat step 9
using the following default settings:
• IP Address: 192.168.200.201
• Subnet Mask: 255.255.255.0
• Default IP Gateway Address: 192.168.0.1
13. Attempt to log on again.
8.7 If you still cannot log on, restore the CPC to the default settings as described in page 7-
86.
Quick Network Setup
Warning! A non-default Call Processing database will overwrite these
settings!
Address-assignment protocol selection:
Would you like to use BOOTP (Y/N)? n
Would you like to use DHCP (Y/N)? n
No address-assignment protocol selected; please enter static
information.
IP Address: 10.16.240.32 ? 192.168.200.201 (or your values)
Subnet Mask: 255.255.200.0 ? 255.255.255.0
Default IP Gateway Address: 192.168.20.21 ? (leave alone)
Hostname: TEST_CPC - Change (Y/N) ? n (leave alone)
IP Address: 192.168.200.201
Subnet Mask: 255.255.255.0
Default IP Gateway Address: 192.168.20.21
Hostname: TEST_CPC
Would you like to continue with these values (Y/N)? y
To activate all changes, a RESET must occur.
Would you like to reset the card (Y/N)? y
Resetting ...
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