Page 4-39
Voice Processing Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Message Notification to Stations
4
VOICE
PROCESSING
D. MESSAGE NOTIFICATION TO STATIONS
9.14 Each mailbox has a programmed Message Notification Station. This is usually the
extension number that matches the mailbox number (associated mailbox). However, a different
number can be used for the mailbox’s message notification station (non-associated mailbox).
• Associated: When the extension number, message notification number, and mailbox
number for a station all match, that station user can forward calls to Voice Mail and
have the call go directly to the associated mailbox’s personal greeting. (Even if other
mailboxes use that extension number as their message notification extension.)
• Non-Associated: The extension number assigned as the Message Notification Station
for a non-associated station is an extension number that does not match the mailbox
number. (For example, a hunt group pilot number can have a mailbox, but the message
notification must be sent to a specific station so that a message lamp can be lit or mes-
sage notification signal can be sent.) If a station user’s extension number does not
match a mailbox number, and the station user forwards calls to Voice Mail, the caller
hears the main Voice Mail greeting and must enter a mailbox number.
NOTE: If there are non-associated mailboxes in the Voice Processing Unit, the system
database must have the Validate Voice Mailbox flag disabled. When enabled, this flag
prevents users from dialing mailbox numbers that do not match valid extension num-
bers.
9.15 When a mailbox receives a message, the message notification station is signaled. If it is
a phone, the button is lit, and the display shows that a message has been received. A
single-line set receives message waiting signals, if enabled system-wide.
To Next Page
Loading...
