Inter-Tel AXXESS - Page 62

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Overview
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Embedded Voice Mail Card (EVMC)
• Text-to-speech (TTS) and automatic speech recognition (ASR) functionality (available
with the EM system only)
• E-mail Reader (available with the EM system only)
• Confirmation tone played by a Call Routing Announcement (CRA) enhancement
• Display Caller ID name and number enhancement
Embedded Voice Mail Card (EVMC)
• Voice Processing Unit with IBM OS/2 or Linux operating system
• All Voice Processing features except Fax-On-Demand, Unified Messaging, TTS, and
ASR capabilities
System Organization and Record Keeping Features
• Ten paging zones including the external paging port(s) on the CPU-type card(s)
•∗ Station message detail recording (SMDR)
•∗ Error message recording
•∗ Programmable reports for toll restriction, automatic route selection (ARS), station data,
etc.
• Call cost accounting (estimated)
• Forced, standard, and optional account codes
• Flexible attendant arrangements
• Hunt groups with individually-programmed timers
•∗ Uniform call distribution (UCD) hunt groups with optional overflow, announcement,
and recall destination stations with playback devices and/or supervisor with call moni-
toring ability
•∗ Automatic call distribution (ACD) hunt groups with optional ACD Agent IDs
•∗ Analog voice mail hunt groups
• System alarm display and reporting
• Device baseline extensions
• Local 7/10 digit dialing area code flag (U.S. only)
NOTE: An ATM Switch cannot span area codes unless the area codes are all consid-
ered local.
• SMDR display of redirect
• Automatic board detect
Trunk Features
•∗ Caller ID [CLIP]
•∗ Automatic Number Identification—ANI (U.S. only)
•∗ Dialed Number Identification Service—DNIS [DDI in Europe]
• Trunk groups
• Automatic incoming trunk answering