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System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Phone On-Hook Monitoring
C. PHONE ON-HOOK MONITORING
26.8 A phone user with a speakerphone can monitor the call (listen to a recorded message,
wait for the call to be answered, or wait on hold), and then speak handsfree when answered.
26.9 To use on-hook monitor:
1. While on a call, press the Speaker button and hang up. If you do not want to be heard
and if the MUTE button is not lit, press the button or
MUTE menu button, or
press or and enter the Microphone Mute On/Off feature code (314).
You can hear the other party (if the microphone is muted, you cannot be heard). The
Speaker button is lit (and the MUTE button is lit if the microphone was muted).
2. To return to the conversation: You may lift the handset or speak handsfree. (If the
microphone was muted, press the lit button or the
UNMUTE menu button to
speak. The MUTE button goes off.)
D. PHONE GROUP LISTEN FEATURE
26.10 The Group Listen feature allows a phone user to transmit a conversation over the phone
speaker while in handset or headset mode. This allows other people in the room to listen to the
conversation. However, the phone microphone remains disabled so that only the headset or
handset user can speak.
26.11 This feature cannot be used on a handsfree call. The user must be on a call using the
handset or a headset before entering the feature code. Group Listen cannot be used on single-
line sets.
26.12 To turn the group listen feature on or off during a call:
While on a call using the handset or a headset, press or
and enter the
Group Listen feature code (312). You hear a confirmation tone, and the display shows
GROUP LISTEN ON or GROUP LISTEN OFF. (The other party will not hear the con-
firmation tone.)
26.13 When the Group Listen feature is active in handset mode, the Speaker lamp will remain
unlit. This allows the user to place the call into handsfree mode at any time during the call by
pressing the Speaker button. When the feature is active in headset mode, the Speaker lamp is
lit. Pressing the button will disconnect the call.
NOTE: When using Group Listen on a Model 8500, 8520, or 8560 endpoint, the volume con-
trol adjusts the volume level of the headset speaker or handset speaker, not the external
speaker.
26.14 The Group Listen feature code can be programmed under a feature button or DSS/BLF
button just like any other feature. The button functions as a toggle. If the button has a lamp, it
is lit when the feature is activated and unlit when the feature is turned off.
26.15 If the Group Listen feature is active when an OHVA call is received by the phone, the
OHVA call will camp on (because the speaker is busy).
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