Page 5-219
System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Record-A-Call
FEATURES
5
NOTE: ATM systems do not support the simultaneous use of Record-A-Call and station moni-
toring.
33.10 The Record-A-Call feature code can be assigned to a user-programmable feature button.
If the feature button has a lamp, it flashes while the Record-A-Call conference is being set up
and is lit while the feature is active.
33.11 The programmer can set a maximum length for Record-A-Call messages. The Record-
A-Call Maximum Message Length timer can be set at 0-600 minutes. A 0 setting allows mes-
sages of any length, limited only by the available disk space. The default is 30 minutes. (This
overrides the mailbox’s maximum message length setting. However, if a Record-A-Call mes-
sage exceeds the maximum message length, the mailbox will be considered full until that
Record-A-Call message is deleted.) See page 6-423 in PROGRAMMING.
33.12 As with any other conference call, any inside party involved in a Record-A-Call confer-
ence can use the Hold, Transfer, Agent Help, or other features. However, if any inside party
has enhanced speakerphone enabled, the enhanced mode will be disabled when the conference
begins and must be re-enabled if desired.
NOTE: Pressing Hold during a record-a-call terminates the record-a-call.
33.13 To use record-a-call:
1. Inter-Tel Phones: Press or and dial the Record-A-Call feature code
(385), or press the
RECORD-A-CALL menu button. The display shows REQUESTING
RECORD-A-CALL.
Single-Line Sets: During a call, hookflash (press
RECALL) and dial the Record-A-Call
feature code (385).
2. If required or allowed, enter the desired mailbox number. The display shows ENTER
MAILBOX NUMBER. (If you do not enter a mailbox number, and you have a default
Record-A-Call mailbox, the system will automatically select your default mailbox. If
you do not have a default mailbox, the feature will time out or can be canceled by
pressing # or
ACCEPT.)
3. You hear a confirmation tone when the Record-A-Call feature is activated. The display
shows RECORD-A-CALL IN PROGRESS.
4. To turn off Record-A-Call, repeat step 1 or end the call. The display shows RECORD-
A-CALL TERMINATED.
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