Page 5-312
System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
SMDR Report Format
Figure 5-12. SMDR Report Format (Continued)
For U.S. Systems:
* Ring-in records appear only if ring-in diagnostic records are enabled as described on page 5-308.
For European Systems:
* Ring-in records appear only if ring-in diagnostic records are enabled as described on page 5-308.
START Shows the time that the call became valid (see paragraph 53.9 on page 5-308 for an explana-
tion). For an unanswered ring-in, it shows the time the call began ringing. It is shown in 24-
hour time (00:00 - 23:59).
ELAPSED Shows the call length from the START time (above) until disconnect or the length of time an
unanswered call was ringing. If the option is enabled that shows call duration in seconds, calls
up to 999999 seconds long appears as S=XXXXXX (XXXXXX represents the number of sec-
onds) and calls lasting longer than 999999 seconds appear as HH:MM (hours and minutes).
COST For U.S. Systems: Displays an estimated cost of the call ($XX.XX), based on the database
information. If cost exceeds $99.99, it is printed without the decimal point ($XXXXX). If it
exceeds $99999, $$$$$$ is shown instead. If there is no cost, the field is blank.
For European Systems: Displays an estimated cost of the call (XX.XX), based on the database
information. If cost exceeds 99.99, it is printed without the decimal point (XXXXX). If it
exceeds 99999, XXXXX is shown instead. If there is no cost, the field is blank.
ACCOUNT
CODE
Shows the standard, forced, or optional account code (up to 16 digits). An optional account
code overrides standard or forced account codes. The field is blank if no account code was
used.
NOTE: If an asterisk (*) appears at the end of the record, as shown in the sample, it indicates
that the call was terminated because the system detected a disconnect signal from the trunk
(that is, the caller hung up before the station user on the call).
Service Type Call Record Shows: Ring-in Record* Shows:
DID, DNIS, or *DNIS* (not DISA
ring-in)
Trunk DID or DNIS Information Ring... Trunk DID or DNIS Information
DID, DNIS, or *DNIS* with DISA
ring-in
Blank if answered; DISA digits if
unanswered
DISA calls do not generate a ring-in
record
Caller ID [CLIP], ANI, or *ANI* Outside Party ANI or Caller ID
[CLIP]
Ring...Outside Party ANI or Caller ID
[CLIP]
*ANI*DNIS* Outside Party ANI or Caller ID
[CLIP] and Trunk DID or DNIS Infor-
mation
Ring...Outside Party ANI or Caller ID
[CLIP] and Trunk DID or DNIS Infor-
mation
None Blank Blank
Service Type Call Record Shows: Ring-in Record* Shows:
DDI (not DISA ring-in) Trunk DDI Information RG... Trunk DDI Information
DDI with DISA ring-in Blank if answered; DISA digits if
unanswered
DISA calls do not generate a ring-in
record
Caller ID [CLIP] Outside Party Caller ID RG...Outside Party Caller ID
DDI and Caller ID Outside Party Caller ID and Trunk
DDI Information
RG...Outside Party Caller ID and
Trunk DDI Information
None Blank RG......
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